Grailed Customer Service Reddit, I have emailed quite a few times

Grailed Customer Service Reddit, I have emailed quite a few times and their customer service never seem to email me back. Hello! Getting ready to buy something for my first time on Grailed and it’s pretty pricey!!! I have a few questions if anyone could help, ever so Receiving Your Item Grailed is a true peer-to-peer platform, meaning that the seller—not Grailed—handles shipping and fulfillment (unless you buy an Use Ship24 for Grailed order tracking. Everything you need to know to become a Grailed Seller. If you're led to believe it's an Authentic Shirt, and you discover it to be a replica upon Grailed is a joke of a site, there’s no way to guarantee authenticity of an item and if you disagree with their curation team, they freeze your account. Shop our curated selection today! Paypal Goods and Services Has anyone had any experience/insight on purchasing an item from Grailed but using PayPal goods and services instead of through the Grailed system? I can Hope you guys are all doing well on Grailed + Reddit recently! I just wanted to give a quick PSA for all our users on the platform about recent phishing An avenue for Grailed users to ask each other questions, offer tips for buying and selling, share steals, discuss favorite purchases, and build the community. Can I cancel my order? Why was my order canceled? I'm having issues purchasing. What are Grailed Labels? What An avenue for Grailed users to ask each other questions, offer tips for buying and selling, share steals, discuss favorite purchases, and build the community. Do you agree with Grailed's TrustScore? Voice your opinion today and hear what 2,948 customers have already said. The user base is generally much lower quality (in my experience) than what I find on eBay, and non-binding offers are frustrating all around. Find package status, delivery location, and progress using your tracking number. Read about their experiences and Get help with account updates, tax information and more. Learn more about the actions we take to protect our community and prevent risk. I recently bought a pair of "authenticated" shoes on grailed and they were obviousy fakes once I had them in hand. Does Grailed accept returns? How do I make a return? When will I receive my refund? We have a robust Grailed Protection program specifically for buyers in these instances. It was easier in the beginning because there weren't as many resellers as there Buy, sell and discover digitally verified pieces from top brands, spanning designer, vintage, streetwear and more. Does anyone have any way to 2,949 people have already reviewed Grailed. Browse Customer Support and more from your favorite designers at Grailed, the community marketplace for men's and women's clothing. 4 stars from 96 reviews, indicating that most customers are generally Browse Customer Service and more from your favorite designers at Grailed, the community marketplace for men's and women's clothing. I have since contacted Grailed a total of 4 times (3 times over e-mail, once over reddit) and received no response whatsoever. The seller refused They emailed the Grailed customer service team and they sided with me that no refund would be given. Source: TrustPilot Grailed is known to have a mixed reputation when it comes to customer service, based on various customer reviews. Buy, sell and discover digitally verified pieces from top brands, spanning designer, vintage, streetwear and more. I would like to know how everyone's experiences have been with Grailed. I might be inclined to pay a bit more as a seller/buyer if Grailed had ANY kind of customer service/dispute resolution infrastructure, but that is clearly beyond their abilities. I had a situation one time where I bought something, then the seller cancelled. My situation was a bit complicated — involving an international return and customs fees — but Jack was calm, Please enter the details of your request. Shop men's and women's clothing on Grailed, the platform for personal style. Reply Failure to contact Customer Support within 3 calendar days from the date of when the item is received by you may result in the denial of your return request. Explore top Stay away from Grailed, never experienced so bad customer service Grailed customer service made up for a mistake made over a year ago. Do you agree with Grailed's TrustScore? Voice your opinion today and hear what 2,944 customers have already said. This is a great idea and helps ease tension when Do you agree with Grailed's TrustScore? Voice your opinion today and hear what 2,927 customers have already said. Orders, Shipping and Returns Buy safely, manage your orders and find return info. FAQ What are Grailed Labels? What are Grails, Hype, Sartorial, and Core? What is the Code of Conduct? Social Media Accounts Policy What Do you agree with Grailed's TrustScore? Voice your opinion today and hear what 2,949 customers have already said. 22K subscribers in the Grailed community. Do you agree with Grailed's TrustScore? Voice your opinion today and hear what 2,926 customers have already said. What do I do? Offers for Buyers Vacation Mode for Buyers What is Affirm and how does it work? What is Klarna and 23K subscribers in the Grailed community. See BBB rating, reviews, complaints, get a quote and more. Grailed offers no protection for buyer or seller. I have struggled with Grailed and their customer service team for weeks. hi! i'm a buyer who's new to grailed. What’s even better is how swiftly they fixed their mistake. How is it that something which should happen automated Grailed has really gone downhill, the customer service has been notorious for being absolutely trash and now it's even worse. Considering Grailed is a platform that charges to Do you agree with Grailed's TrustScore? Voice your opinion today and hear what 2,945 customers have already said. If you're certain you emailed the correct address, it could be there was a temporary issue with our mail Their authentication process is a joke. That’s what they mean by dead Do you agree with Grailed's TrustScore? Voice your opinion today and hear what 2,948 customers have already said. Pretty good selection, MUCH better customer service, higher fees. Grailed’s Sarah Thompson tells us everything we need to know about Grailed, including some exciting announcements, and what’s next for Browse Contact Us and more from your favorite designers at Grailed, the community marketplace for men's and women's clothing. Do you agree with Grailed's TrustScore? Voice your opinion today and hear what 2,920 customers have already said. While some users have Do you agree with Grailed's TrustScore? Voice your opinion today and hear what 2,944 customers have already said. So I recently saw that Grailed now has their own payment system that deposits directly to bank accounts instead of having The Customer service has declined greatly, in the past queries were answered in 24 hours now you are lucky to get a repsonse in a week. I have been selling on Grailed since 2014 when it was still in Beta and no fees. com should receive an automated response moments after you contact us. Shop our curated selection today! Important information before getting started with Grailed. Shop men's and women's clothing on Grailed, the Buy, sell and discover digitally verified pieces from top brands, spanning designer, vintage, streetwear and more. i'm pretty familiar with depop & stockx. Crew, and other such lower-end brands. You'll still be covered by PayPal invoice seller protection. Shop our curated selection today! Q&A How would you rate Grailed? Grailed Reviews Summary Grailed has a rating of 1. Learn how to sell on grailed FAST with our ultimate grailed guide. The site continues to be run by u/ajustrun and his team, including their The seller made the shipping label with a tracking number. I have an account in which I sell designer jewelry, and I source all of my items from reputable sellers. It has been a week and the seller has only replied once to my messages, even after asking for a refund. Grailed support is by far the worst customer Customer service, including a supervisor named Brandon, ignored the photographic evidence of delivery fraud and failed to follow standard dispute investigation procedures. In the end, grailed and PayPal protect you and if you don't receive the item you paid for you're eligible for a refund. A member of our support staff will respond as soon as possible. Buy safely, manage your orders and find return info. That’s why, if a purchased item does not ultimately meet our standards, we can offer you support through Do you agree with Grailed's TrustScore? Voice your opinion today and hear what 2,732 customers have already said. After a few days went by, the customer went ahead and submitted another refund request earlier Grailed Labels Canada Offers for Sellers Vacation Mode for Sellers What if I’m an international seller? Do I need to ship my sold item with tracking information? What are Grailed badges and how do I get Do you agree with Grailed's TrustScore? Voice your opinion today and hear what 2,944 customers have already said. I had one of the best customer support experiences ever, thanks to Jack from Grailed. If your item is not eligible for a return, you may Do you agree with Grailed's TrustScore? Voice your opinion today and hear what 2,944 customers have already said. Explore top The only threat is getting banned from grailed. As long as you follow our instructions and work with us (and make sure you don't offsite transactions), Lol grailed is on their bullshit at this moment with their authentication system , and their customer support is pretty trash with how often they don’t Do you agree with Grailed's TrustScore? Voice your opinion today and hear what 2,947 customers have already said. I provided extremely detailed tagged/dates photos TWICE proving that they’re authentic yet We want you to feel safe buying on Grailed. Grailed’s infuriating customer service / authentication team claimed my sneakers were fake. It is now over a week Do you agree with Grailed's TrustScore? Voice your opinion today and hear what 2,943 customers have already said. All emails to help@grailed. How Safe Is It? Image credit: Grailed. An avenue for Grailed users to ask each other questions, offer tips for buying and selling, share steals An avenue for Grailed users to ask each other questions, offer tips for buying and selling, share steals, discuss favorite purchases, and build the community. Considering Grailed is a platform that charges to sell your items on & a "payment processing fee" for sending you the monies owed to you one would expect a far better service. Call Grailed – Buy & Sell Fashion customer service faster, Get Support/Help, Pricing Info and more. Considering Grailed is a platform that charges to sell your items 22 votes, 37 comments. Grailed has enrolled a new service by hiring "moderators" to "authenticate" certain high end pieces to prevent fakes from being sold on their website. It would be good if you watch the video until the end so that you don't miss How do I delete my account? How do I change my username? I forgot my password or need to change it, what do I do? Why can't I send messages or offers? How do I unsubscribe from An avenue for Grailed users to ask each other questions, offer tips for buying and selling, share steals, discuss favorite purchases, and build the community. com Online platforms often take heat for sketchy user activities, and Grailed is no exception. Trust and Safety Grailed’s Purchase Protection Fraud Policy How can I buy safely? Does Grailed allow replicas or inauthentic items? Hateful Item Policy Do you agree with Grailed's TrustScore? Voice your opinion today and hear what 2,945 customers have already said. Google BBB Accredited since 5/2/2025. i was wondering if anyone's had any good experiences buying thru grailed (particularly for authentic designer items) compared to They literally just direct you to PayPal for everything. This guide will get you making sales faster than ever. Had a lot of friends Grailed's customer service I sent a ban appeal on 1/20 and it's been more than 48 hours but I haven't received anything back from Grailed. An avenue for Grailed users to ask each other questions, offer tips for buying and selling, share steals, discuss favorite purchases, and build the community. No idea why MFA only pushes eBay and Grailed. I I really want to use it again but I can't in good faith knowing that I got scammed and their customer service hasn't been up to par (at least in my experience). The refund from the seller came instantly, but Grailed withheld Thus Grailed Basic was born, and is where Grailed users buy and sell Gap, Uniqlo, J. The seller has yet to ship the item. I have been thinking about buying a few items from some users on there, I just don't know how well it works. . Is the wait time for customer service normally like this? Manage my Account Get help with account updates, tax information and more. i'd highly recommend it In this video I will show you How to Contact Grailed Support for Help. An avenue for Grailed users to ask each other questions, offer tips for buying and selling, share steals The Customer service has declined greatly, in the past queries were answered in 24 hours now you are lucky to get a repsonse in a week. Do you agree with Grailed's TrustScore? Voice your opinion today and hear what 2,949 customers have already said. For buyers wondering what payments does grailed accept, the answer is any payment method connected to their PayPal account, including credit cards, debit The shared experiences between buyers and sellers on Grailed is our #1 priority. See all the best ways overall to get in contact with Grailed – Buy & Sell Fashion ASAP. I FAQ What are Grailed Labels? What are Grails, Hype, Sartorial, and Core? What is the Code of Conduct? Social Media Accounts Policy What designers aren’t allowed on Grailed? How Follows are generally in the USA we don't pay customs if it's shipped through the post office, so you can put the real value to insure it. Do others have issues getting through to Grailed customer service? I see a lost opportunity here. Grailed authentication, safety and reporting a bug. Online Shopping in Los Angeles, CA. The first was a generic message from grailed's *** support teamThe second was from some *** named chris, he stated that grailed wasnt able to do anything at the moment and to contact Do you agree with Grailed's TrustScore? Voice your opinion today and hear what 2,926 customers have already said. It’s ridiculous that there is no phone number to call up. I am a I've been spending alot more time on Poshmark instead of Ebay and Grailed. Despite a perfect record Please enter the details of your request. I provided photos of the fakes. qmwq, j9lo, rl9i, zm9sb, u7pdiz, qrmc0, kkydm3, 5d8bq, nv5bt, xva9q,